Privacy Policy

This Privacy Policy (the “Policy”) describes how Complete Refunds (“Company,” “we,” “our,” or “us”) collects, uses, and discloses your information through Company websites and our services that reference this Policy (collectively, the “Services”). This Policy applies to all visitors, customers, and users of the Services. Please read the Policy carefully, as your use of the Services constitutes your agreement with the Policy and our privacy practices described herein.

Information We Collect
To provide our Services, we must collect certain information, including personal information (i.e., information that could identify you). When you use our website, contact us, and/or request services, we collect the following:

Information You Provide

  1. Inquiries. If you contact us through our website, we will collect the contact information that you provide including, but not limited to, your name, email address, telephone number, company name, company information, and any additional information you might provide us.


Information Collected Automatically

  1. Cookies. We may use cookies and similar technologies to collect information which may include saving cookies to your device. For more information, see our Cookie Policy, which is incorporated herein by this reference.


How We Use Information

  • Respond to Inquiries. We may use the personal information that you provide us to respond to your inquiries.
  • Services. We may use your information in connection with providing our services and for other related business purposes necessary in our legitimate interests.
  • Website. We may use your information in connection with operating, maintaining, and improving our websites.
  • Legal. We may use your information to protect our legal rights and comply with our legal obligations.
  • Confirm Identity. In certain instances, we may use your personal information to confirm your identity.


How We Disclose Information

We may share your information, including personal information, as follows:

  1. Service Providers. We may disclose your information with service providers who work on our behalf to assist us in providing our services. Such service providers are contractually obligated to comply with this Policy and do not have any rights to use your information beyond what is necessary to assist us.
  2. Legal. We may disclose your information if we are legally required or if we believe that it is necessary to comply with any applicable law, regulation, or valid legal procedure, such as a subpoena or court order, at our sole discretion.
  3. Merger. We may disclose your information if we are merged with or acquired by another entity. Such entities would be contractually obligated to comply with this Policy.
  4. Protection. We may disclose your information if we believe it would be reasonably necessary to prevent imminent and serious bodily harm to a human being, to investigate fraudulent activity or breaches of website security, or to protect our rights or property.


Data Retention
We will retain your personal information for no longer than is necessary for the purposes it was originally collected, unless required or permitted by law to retain it longer.

Data Security
Although no security system is impenetrable, we take appropriate technical and organizational measures to help secure your information, consistent with applicable laws.

Data Transfers
We are a Wyoming based company whose servers are housed in the United States. Any information you provide us is transferred within the United States only and is processed and stored according to applicable U.S laws.

Children’s Privacy
The Services were not developed or intended for children under 18 years of age (“Minors”). We do not knowingly collect information from Minors; Minors may not use the Services. If you use the Services, you represent that you are at least 18 years of age. If you are the parent or guardian of a Minor and learn that he/she has provided personal information to us, you may contact us at [email protected], and we will act to delete such information quickly.

Do Not Track
We do not currently respond to “Do Not Track” signals or other similar opt-out mechanisms, other than those specifically set forth in this Policy, including general web browser “Do Not Track” settings.

California Residents
This section supplements the Policy and applies to California residents only. Pursuant to the California Consumer Privacy Act (“CCPA”), California residents have certain rights with respect to “personal information” as defined in the CCPA.

Please note, we do not sell personal information and have not sold any personal information for money in the past 12 months. However, although we do not exchange your personal information with third parties for money, the definition of the term “sale” under the CCPA is quite broad. As such, some information we share with third parties, including information obtained through cookies, may constitute a “sale” of your personal information under the CCPA. The CCPA provides California residents with certain rights, including the right to “opt out” of the sale of their personal information. If you are a California resident and would like to exercise this right, please contact us by emailing [email protected].

We use and disclose the below categories of personal information consistent with the business purposes discussed throughout this Policy. The CCPA requires us to provide the categories of personal information (as defined in the CCPA) that we collect, or have collected in the last 12 months, which include:

  • Identifiers (including name, email address, and telephone number)
  1. The categories of personal information listed in the California Customer Records statute (Cal. Civ. Code § 1798.80) (including name, contact information, and company information)
  • Commercial information (including services considered)
  • Professional information (including your business contact information)


Under the CCPA, California residents may request:

  1. The categories of personal information we have collected or disclosed about you
  2. The categories of sources of such personal information
  3. The business or commercial purpose for which we have collected such personal information and the categories of third parties with whom we disclose such personal information
  4. The personal information we have collected about you
  5. That we correct inaccurate personal information we have collected about you
  6. That we delete personal information that we have collected about you
  7. To opt-out of the “sale” of your personal information, and whether we have sold such personal information to any third parties and for what purpose


The above-listed requests pursuant to the CCPA may only be made 2 times within a 12-month period at no charge. We reserve the right to deny or charge a reasonable fee with respect to completing additional requests during any such 12-month period. Further, any information we provide per such request(s) will only include information collected over the previous 12 months from the date of such request(s). In addition, for your protection, we will need to verify your identity before complying with such request(s). Accordingly, you may need to provide us with personal information, such as your name and email address. However, if there is no verifiable personal information, we may be unable to complete your request. We will attempt to respond to all verifiable requests within 45 days of receipt of such requests. Please note, to designate an authorized agent to make such requests on your behalf, in addition to the foregoing, you will need to provide a written authorization or power of attorney signed by you. If you are a California resident and would like to exercise any of the above rights pursuant to the CCPA, please contact us via email at [email protected].


Additionally, pursuant to California Civil Code section 1798 (also known as “Shine the Light”), California residents with an established business relationship with us may request information 1 time in a 12-month period about our disclosing of personal information with third parties for direct marketing purposes. If you are a California resident and would like a copy of this information, if any, please submit a written request to [email protected]. For your protection, we will need to verify your identity before complying with such a request. Accordingly, you may need to provide us with personal information, such as your name and email address. Please note, if there is no verifiable personal information, we may be unable to complete such a request.

We will not discriminate against California residents for exercising any of the foregoing rights. However, please note, certain information may be exempt from requests under applicable laws.


Changes to the Policy
We regularly review our privacy practices and may make changes to our practices, as well as corresponding changes to this Policy. If we make any changes to the Policy, we will change the “Last Updated” date at the top portion of this page. We encourage you to visit this page from time to time for the latest developments on our privacy practices. Your continued use of our Services signifies your acceptance of any changes to the Policy.

Contact Information:
If you have any questions regarding this Policy, please email us at [email protected] or contact us at Complete Refunds, 30 N. Gould Street, Suite R, Sheridan, WY 82801

COVID issues mean:

For your dependent children:

You took care of your dependent child (under the age of 18 or a child with severe disabilities) related to COVID. The child’s school or daycare closed, your child was sick, or your child was told to quarantine due to COVID. Your child had COVID, had COVID symptoms, a COVID related illness, and / or a COVID vaccination.

COVID issues mean:

For yourself or a non child dependent:

You had COVID, had COVID symptoms, a COVID related illness, a COVID vaccination, were told to quarantine because you were exposed or affected by COVID and / or you were not allowed on location for your business because of COVID.